
Heat Pump Repair Scarborough - 24/7 Emergency Service
Fast heat pump repair across all Scarborough communities. Same-day dispatch for heating and cooling emergencies. $0 residential overtime fees.
Siting and Winter Faults We Fix in Scarborough
Same-Day Emergency Response
Heat pumps are your only source of heat and cooling. When they fail, we prioritize getting you back online the same day. No residential overtime charges.
90-Day Repair Warranty
All heat pump repairs come with a 90-day parts and labour warranty. If the same issue recurs, we fix it at no charge.
All Brands and Models
From cold-climate Lennox to Mitsubishi mini-splits, our Scarborough technicians are trained and certified on all major heat pump brands.

Expert Heat Pump Repairs in Scarborough
Heat pump not heating or cooling properly? Our TSSA-certified technicians diagnose and repair all makes and models - cold-climate Lennox, Mitsubishi mini-splits, and more.
Scarborough Neighbourhoods We Serve
Heat Pump Repair Scarborough - FAQs
My heat pump keeps shutting down after snowstorms. Is it broken?
Often the unit is fine and the siting is wrong. Exposed parts of Scarborough, particularly the streets running toward the Bluffs, catch wind-driven snow that packs hard against the coil. Once airflow across the coil stops, pressures go out of range and the control board shuts the unit down to protect the compressor. Clearing it restores operation, which is the clue that the equipment was never the problem.
What does correct siting actually look like?
The unit up on a stand with real clearance underneath, so defrost meltwater drains away and does not refreeze into the fins. Gravel or a drainage bed below rather than bare slab. Clear space around the coil so it draws fresh air instead of recirculating its own exhaust. And ideally not in the direct path of the prevailing wind or under a roofline that dumps snow onto it.
The installer put it on a slab at ground level. Is that wrong?
It is fine for a cooling-only air conditioner, which sits idle all winter. It is wrong for a heat pump, which runs through the winter and produces meltwater every defrost cycle. A lot of Scarborough heat pumps were dropped onto the old air conditioner pad without anyone reconsidering the height, and that single decision causes most of the icing calls we take here.
Can you relocate the outdoor unit rather than keep repairing it?
Usually yes, and it is often cheaper over two winters than repeated call-outs. Moving a unit means extending or re-running the line set and confirming electrical, so we quote it properly. If a stand and better clearance solve it we will tell you that instead.
Which Scarborough areas do you cover?
All of them, including Guildwood, Birchcliff, Cliffside and West Hill toward the Bluffs, plus Agincourt, Wexford, Bendale, Woburn, Malvern, Highland Creek and Rouge.
Heat Pump Shutting Down in Scarborough?
24/7 emergency repair. $0 residential overtime. We're on our way.
